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Privacy Policy
Last updated: [add today’s date]
This Privacy Policy explains how Viraaj Mahajan collects, uses, stores, and protects information when you visit https://books.virajmahajan.com or interact with the services provided on this website.
By using the website, placing a pre-order, subscribing to the newsletter, or contacting us, you agree to the terms described below.
1. Information We Collect
We collect the following information to provide a smooth and secure experience.
Personal Information
• Full name
• Email address
• Phone number
• Address for shipping pre-order items
• Payment details processed securely through Razorpay
• Newsletter subscription details
Technical Information
• Analytics data through Google Analytics
• Behavioural and advertising data collected by Meta Pixel
• Device and browser information
• IP address and usage patterns
User Inputs
• Any information voluntarily provided through the Jotform AI agent or contact forms
2. How We Use Your Information
We use the collected information for the following purposes.
• Processing book pre-orders
• Shipping orders and sending delivery updates
• Managing newsletters, updates, and announcements
• Providing customer support
• Verifying payments and preventing fraudulent transactions
• Improving website performance and user experience
• Understanding visitor behaviour through analytics
• Running retargeting and advertising campaigns when needed
3. Third Party Tools and Integrations
Your information may pass through or be processed by trusted third-party platforms that support our website operations.
• Razorpay for secure payment processing
• Jotform AI Agent for interactions and user queries
• Google Analytics for website analytics
• Meta Pixel for ad optimisation
• WordPress and GoDaddy for website hosting and data storage
• Brevo or MailChimp for newsletter delivery and marketing campaigns
These platforms operate under their own privacy policies and follow industry-standard security practices.
4. Data Storage and Security
We store your information on secure systems, including:
• WordPress dashboard and database
• Jotform servers
• Email marketing platform servers
• Razorpay’s secure backend
We follow reasonable technical and organisational safeguards to protect your data from loss, misuse, or unauthorised access. However, no digital transmission or storage method is fully error-proof.
5. Payment Safety
All payment transactions are processed through Razorpay, which uses encryption and industry-level security certifications.
We do not store or have access to your complete card details.
6. Refund Policy
Pre-orders can be refunded only within 2 hours of placing the order.
After this period, orders cannot be cancelled or refunded.
7. Sharing of Information
We do not sell or rent your personal information.
We may share data only when necessary for:
• Processing payments
• Shipping and logistics
• Legal compliance
• Fraud prevention
• Technical integrations controlled by our website tools
8. Your Rights
You may request the following anytime by emailing contact@virajmahajan.in.
• Access to the personal data we hold
• Correction of inaccurate information
• Removal of your data from our mailing lists
• Deletion of your personal information, unless required by law
9. Children’s Privacy
Our website and services are not intended for individuals under the age of 13.
We do not knowingly collect personal data from children.
10. Cookies and Tracking Technologies
We use cookies and tracking tools for:
• Analytics
• Site performance
• Retargeting
• Personalised content
You may disable cookies through your browser settings, although some features may not function properly.
11. Jurisdiction and Legal Compliance
This Privacy Policy is governed by the laws of Ujjain, Madhya Pradesh, India and follows applicable Indian data protection guidelines.
By using this website, you agree that any disputes shall be handled under this jurisdiction.
12. Updates to This Policy
We may update this Privacy Policy occasionally.
The latest version will be posted on this page with the updated date.
13. Contact Us
For questions, concerns, or data requests, reach us at:
contact@virajmahajan.in